CCNP Collaboration Bootcamp

• On-premises, hybrid and cloud offerings [1.1.a]
• Sizing a cluster [1.1.b]
• Bandwidth per call [1.1.c]
• Audio and video codecs [1.1.d]

LAB Size a 500-user branch and its WAN bandwidth

• DNS A, SRV and PTR records [1.5.a]
• NTP [1.5.b]
• DHCP options for phones [1.5.d]
• CDP and LLDP voice VLAN discovery [1.5.e]

LAB Fix a phone that cannot reach its TFTP server

• Signaling and media on wired and wireless networks [6.2]
• Trust boundaries [6.3]
• LLQ with class map, policy map and service policy [6.4]
• QoS as a design element [1.1.i]

LAB Build an LLQ policy on a WAN edge router

• Call setup and teardown [2.2.a]
• SDP offer and answer with SRTP [2.2.b]
• DTMF RFC 2833/4733 [2.2.c]
• Hold, resume and transfer [2.2.d]

LAB Find where a call fails in a SIP ladder diagram

• Ring back, PRACK and UPDATE [CLACC 1.1]
• Mid-call hold, transfer, conference and session timers [CLACC 1.3]
• STUN, TURN and ICE [CLACC 1.2]

LAB Trace a blind and a consult transfer

• High availability [1.1.e]
• Disaster recovery [1.1.f]
• The cluster upgrade process [1.3]
• Expressway and CUBE at the edge [1.2]

LAB Plan a cluster upgrade order and a backup

• LDAP sync and authentication [3.7.a]
• Troubleshooting LDAP [1.5.c]
• Role-based access [3.7.b]

LAB Sync users from a directory and assign an admin role

• Manual provisioning [2.1.a]
• Self-provisioning [2.1.b]
• Bulk provisioning [2.1.c]
• Activation code onboarding [2.1.d]

LAB Onboard 10 phones in bulk and 2 with activation codes

• Webex App on desktop and mobile [2.1.e]
• Endpoint registration on UCM and CUBE [2.3]
• Reading registration traces [2.3]

LAB Find why three phones show Unregistered

• The call routing process [3.1]
• Route patterns, route groups and route lists [3.3.a]
• Local route group [3.3.c]
• Dial plan design [1.1.g]

LAB Build a route list with two gateways

• Partitions and CSS [3.3.e]
• Time-of-day routing [3.3.d]
• Forced authorization codes [3.3.f]
• Toll fraud prevention in UCM [3.2]

LAB Block international calls after hours

• +E.164 route patterns [3.3.a]
• Translation and transformation patterns [3.3.b]
• Urgent priority [3.3.g]

LAB Globalize a two-site dial plan

• Monitoring tools for dial plan faults [3.4]
• Troubleshooting globalized routing [CLACC 3.3]
• ILS, URI sync and GDPR [CLACC 4.4]

LAB Repair a misrouted inter-site call

• Call park and pickup [CLACC 4.2.a, 4.2.b]
• Hunt groups and queuing with announcements [CLACC 4.2.c, 4.2.d]
• MoH, barge and BLF [CLACC 4.2.e, 4.2.f, 4.2.g]

LAB Build a sales hunt group with queuing and MoH

• Unified Mobility [CLACC 4.3.a]
• Extension Mobility [CLACC 4.3.b]
• Extend and Connect [CLACC 4.3.c]

LAB Fix an Extension Mobility login failure

• Mailboxes and MWI [3.6.a]
• SIP integration with UCM [3.6.b]
• Call handlers and routing rules [3.6.c]

LAB Build an auto attendant with business hours

• Early and delayed offer [CLACC 3.1.a]
• Normalization and transparency [CLACC 3.1.b]
• SIP profiles and trunk security profiles [CLACC 3.1.c, 3.1.d]
• Recording with XMF, SIPREC and built-in bridge [CLACC 3.2]

LAB Fix early offer on a SIP trunk to CUBE

• VoIP and POTS dial peers [4.1.d]
• Dial peer matching [4.2]
• DTMF relay [4.1.a]
• Codec preference lists [4.1.c]

LAB Route inbound PSTN calls to UCM

• Voice translation rules and profiles [4.1.b]
• Server groups, options keepalive and DNS SRV [4.1.e]
• SIP profiles and tenants [4.2]
• IOS XE media resources [4.3]

LAB Strip a prefix and fail over to a second UCM

• Configuring CME [CLACC 2.1]
• SIP SRST fallback [CLACC 2.1]

LAB Keep a branch dialing during a WAN outage

• DTMF interop and codec lists [CLACC 2.2.a, 2.2.b]
• SIP profiles for header changes [CLACC 2.2.c]
• Bindings, TLS profiles and SRTP [CLACC 2.2.d, 2.2.e]

LAB Find a one-way audio cause in a VoIP Trace

• URI matching and E.164 pattern maps [CLACC 2.3.a, 2.3.c]
• Dial peer groups and hunt stop [CLACC 2.3.b, 2.3.e]
• Voice VRF [CLACC 2.3.d]

LAB Steer calls to two carriers with dial peer groups

• Video interworking and LTI transcoders [CLACC 2.4.a, 2.4.c]
• Media flow through and flow around [CLACC 2.4.b]
• Mid-call filtering, offer interworking and secure trunks [CLACC 2.4.d, 2.4.e, 2.4.f]

LAB Interwork a delayed-offer carrier with an early-offer cluster

• X.509 and the TLS handshake [1.4.b, 1.4.d]
• SRTP [1.4.e]
• UCM trust stores and phone security profiles [CLACC 4.1]
• Security design [1.1.h]

LAB Register a phone in encrypted mode

• SSO integration [1.4.a]
• OAuth [1.4.c]
• Troubleshooting sign-in [1.4]

LAB Troubleshoot a failed SSO login

• Configuring MRA [CLACC 5.1]
• Troubleshooting MRA [CLACC 5.2]
• Media traversal and IPv4/IPv6 interworking [CLACC 5.3, 5.4]

LAB Bring an off-site Webex App user online over MRA

• TLS, MTLS and media encryption modes [CLACC 5.5]
• ACME certificates [CLACC 5.5.d]
• Call policy, intrusion detection and firewall rules [CLACC 5.6]

LAB Lock down an Expressway-E against toll fraud

• DNS records and certificates [CLACC 5.7.a, 5.7.b]
• Traversal, neighbor and DNS zones [CLACC 5.7.c, 5.7.d, 5.7.e]
• Transforms, search rules and the UCM trunk [CLACC 5.7.f, 5.7.g, 5.7.h]

LAB Complete a B2B video call to a partner domain

• Webex calling, meetings and messaging [5.1]
• The Webex Calling routing process [5.2]
• Operating modes, locations and numbers [5.4.a, 5.4.b, 5.4.c]

LAB Create a location and assign numbers in Control Hub

• Translation patterns [5.4.d]
• Trunks, route groups and dial plans [5.4.e, 5.4.f]
• Call permissions and toll fraud [5.4.g, 5.3]

LAB Route a Webex Calling location through a premises trunk

• Cloud meetings [5.5]
• Cloud messaging [5.6]
• Directory connector, SCIM and RBAC [5.8]

LAB Sync users into Control Hub and set admin roles

• Cloud Connected UC [5.9]
• Webex Hybrid Services [5.10]
• Webex APIs and webhooks [5.7]
• UCM APIs [3.5]

LAB Read UCM and Webex API calls and name the auth type

• One-way and choppy audio [6.1]
• Video artifacts [6.1]
• Network component checks [1.5]

LAB Isolate a choppy audio fault across LAN and WAN

• Weak-domain review (CLCOR 1.0 to 6.0)
• CLACC domain review (1.0 to 5.0)
• Exam timing strategy
• Full-length practice exams

LAB Timed CLCOR and CLACC practice exams