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CompTIA exam 220-1201 + 220-1202 · V15

CompTIA A+ Bootcamp

The industry-standard first IT certification. Two exams cover hardware, mobile devices, networking, virtualization, Windows/macOS/Linux, security and the troubleshooting skills help-desk and support roles need every day.

Duration
12 weeks
Format
Live online + self-study
First class
Free, no obligation
Level
No experience needed
Schedule
Evenings, US time zones
Lectures
24 (notes · lab · quiz)
Exam
CompTIA 220-1201 + 220-1202
Exam details
Two exams: Core 1 & Core 2
Tuition
$300 per student, batch of 3 to 5 · payment plans
Exam domains

What you'll master.

1.013% of exam

Core 1: Mobile Devices

  • Laptop hardware & components
  • Mobile device connectivity
  • Accessories and synchronization
2.023% of exam

Core 1: Networking

  • Ports, protocols & network devices
  • SOHO and wireless networks
  • Network configuration & tools
3.025% of exam

Core 1: Hardware

  • Cables, connectors & storage
  • Motherboards, CPUs, RAM & power
  • Peripherals & printers
4.011% of exam

Core 1: Virtualization and Cloud Computing

  • Client-side virtualization
  • Cloud models & services
5.028% of exam

Core 1: Hardware and Network Troubleshooting

  • Troubleshooting methodology
  • Storage, display & mobile issues
  • Network & printer issues
6.028% of exam

Core 2: Operating Systems

  • Windows installation, tools & settings
  • Command line
  • macOS & Linux essentials
7.028% of exam

Core 2: Security

  • Security measures & Windows security
  • Malware & social engineering
  • Securing workstations, mobile & SOHO
8.023% of exam

Core 2: Software Troubleshooting

  • Windows & application issues
  • Security & malware issues
  • Mobile OS issues
9.021% of exam

Core 2: Operational Procedures

  • Documentation & change management
  • Backups, safety & professionalism
  • Remote access, scripting & AI basics
Lecture by lecture

The complete 24-lecture path.

Every lecture includes a live class, self-study notes, an exam-style CLI lab and a 10-question Cisco-style quiz.

01Laptops & Mobile Device Hardware
  • Laptop components and replacement (Core 1, Domain 1)
  • Mobile device types and features
  • Display and input components
  • Safe disassembly practices

LAB Identify and replace laptop components

02Mobile Connectivity, Accessories & Sync
  • Cellular, Wi-Fi, Bluetooth and NFC (Core 1, Domain 1)
  • Accessories and docking
  • Email and data synchronization
  • Mobile device management basics

LAB Configure a mobile device for corporate use

03Networking Fundamentals: Ports, Protocols & Devices
  • TCP and UDP ports and protocols (Core 1, Domain 2)
  • Routers, switches, access points and firewalls
  • Network types: LAN, WAN, PAN, MAN
  • Cable and connector types

LAB Match ports, protocols and services

04SOHO Networks, Wireless & Network Services
  • Wireless standards and frequencies (Core 1, Domain 2)
  • Configuring a SOHO router
  • Network services: DHCP, DNS, file and print servers
  • Internet connection types

LAB Set up a secure SOHO network

05IP Addressing, Network Configuration & Tools
  • IPv4, IPv6, APIPA and static vs. dynamic (Core 1, Domain 2)
  • DNS records and DHCP scopes
  • VLANs and VPNs
  • Network tools: crimper, tester, Wi-Fi analyzer

LAB Configure and verify host addressing

06Cables, Connectors & Storage Devices
  • Copper, fiber and peripheral cables (Core 1, Domain 3)
  • HDDs, SSDs and NVMe
  • RAID levels
  • Removable storage

LAB Choose storage and RAID for a scenario

07Motherboards, CPUs, RAM & Power
  • Motherboard form factors and expansion (Core 1, Domain 3)
  • CPUs, cooling and BIOS/UEFI
  • Memory types
  • Power supplies

LAB Spec and build a workstation

08Peripherals & Printers
  • Input/output devices (Core 1, Domain 3)
  • Printer types: laser, inkjet, thermal, impact
  • Printer installation and sharing
  • Printer maintenance

LAB Install and maintain a network printer

09Virtualization & Cloud Computing
  • Client-side virtualization (Core 1, Domain 4)
  • Cloud models: public, private, hybrid, community
  • IaaS, PaaS and SaaS
  • Cloud characteristics

LAB Create and configure a virtual machine

10Troubleshooting Methodology & Hardware Problems
  • The CompTIA troubleshooting methodology (Core 1, Domain 5)
  • Motherboard, RAM, CPU and power issues
  • POST and boot problems
  • Overheating and noise

LAB Diagnose a PC that will not boot

11Troubleshooting Storage, Displays & Mobile Devices
  • Storage and RAID failures (Core 1, Domain 5)
  • Display and video issues
  • Mobile device hardware issues
  • Battery and charging problems

LAB Resolve storage and display tickets

12Troubleshooting Networks & Printers + Core 1 Review
  • Wired and wireless connectivity issues (Core 1, Domain 5)
  • Printer problems
  • Core 1 domain review
  • Core 1 practice exam

LAB Core 1 capstone: help-desk ticket queue

13Windows Editions, Installation & Upgrades
  • Windows editions and features (Core 2, Domain 1)
  • Installation and upgrade methods
  • File systems and partitioning
  • Boot methods

LAB Install and upgrade Windows

14Windows Tools, Settings & the Command Line
  • Microsoft management consoles (Core 2, Domain 1)
  • Settings and Control Panel
  • Windows command-line tools
  • Task Manager and system utilities

LAB Troubleshoot with Windows tools and CLI

15Windows Networking, macOS & Linux Essentials
  • Windows networking and shares (Core 2, Domain 1)
  • macOS features and tools
  • Linux commands and file system
  • Application installation and requirements

LAB Connect and share across Windows, macOS and Linux

16Security Measures & Windows Security Settings
  • Physical and logical security (Core 2, Domain 2)
  • Windows Defender, firewall and BitLocker
  • Users, groups and permissions
  • Authentication methods and MFA

LAB Harden a Windows workstation

17Malware, Social Engineering & Threats
  • Malware types (Core 2, Domain 2)
  • Malware removal process
  • Social engineering and phishing
  • Common attacks and vulnerabilities

LAB Remove malware following best practice

18Securing Workstations, Mobile Devices & SOHO Networks
  • Workstation security best practices (Core 2, Domain 2)
  • Mobile device security
  • Data destruction and disposal
  • Securing SOHO wireless networks

LAB Secure a SOHO network and devices

19Troubleshooting Windows & Applications
  • Windows OS problems (Core 2, Domain 3)
  • Application issues
  • Boot and blue-screen errors
  • Performance problems

LAB Resolve Windows and app tickets

20Troubleshooting Security & Mobile OS Issues
  • Security-related symptoms (Core 2, Domain 3)
  • Browser and malware symptoms
  • Mobile OS and app issues
  • Mobile security issues

LAB Investigate a compromised workstation

21Documentation, Change Management & Backups
  • Ticketing and documentation (Core 2, Domain 4)
  • Change management
  • Backup and recovery methods
  • Asset management

LAB Write a ticket and change request

22Safety, Environment & Professionalism
  • Safety procedures (Core 2, Domain 4)
  • Environmental controls
  • Privacy, licensing and policy
  • Communication and professionalism

LAB Handle difficult customer scenarios

23Remote Access, Scripting & AI Basics
  • Remote access technologies (Core 2, Domain 4)
  • Scripting basics: batch, PowerShell, Bash, Python
  • AI basics for IT support
  • Safe use of AI tools

LAB Automate a support task with a script

24Core 2 Review & Practice Exams
  • Core 2 domain review
  • Performance-based question strategies
  • Core 2 practice exam
  • Career and exam-day planning

LAB Core 2 capstone: support-desk simulation

Outcomes

By the end you will

  • Build, upgrade and repair PCs, laptops and mobile devices
  • Install and support Windows, macOS and Linux
  • Set up and troubleshoot SOHO networks
  • Handle tickets professionally and securely
Career paths

Roles this prepares you for

Help Desk TechnicianIT Support SpecialistDesktop Support TechnicianField Service Technician

Includes resume review, LinkedIn optimization and mock interviews focused on the US job market.

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